Privacy Policy

Last updated: June 25, 2025

ShopHelpdesk.com ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Services.

1. Information We Collect

• Account information: name, email, password.
• Usage data: IP address, browser type, pages visited, etc.
• Support data: messages, tickets, chat history.

2. How We Use Your Information

• To provide and improve our Services.
• To communicate with you regarding your account or support issues.
• To comply with legal obligations.

3. Data Sharing

We do not sell or rent your data. We may share your data with trusted third parties who assist us in operating our Services, such as payment processors (e.g., Paddle).

4. Cookies

We use cookies to enhance your experience. You can disable cookies in your browser settings.

5. Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You may access, update, or delete your personal information by contacting us.

7. Changes to This Policy

We may update this policy from time to time. Continued use of our Services indicates your agreement to the changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@shophelpdesk.com